Outsourcing that scales your sales, support and operations

BPO services that integrate with your business

Cortex builds dedicated, scalable teams for Inbound Support, Outbound Sales, Back‑Office Operations, and Marketing & CRM support. Secure, flexible and cost‑effective delivery for the US, UK, Canada and Australia.

customer support chat email

Inbound Customer Support

Calls, email and chat with SLAs, QA and knowledge‑base driven responses.

sales call telemarketing

Outbound Sales & Lead Generation

Prospecting, appointment setting and pipeline growth across your markets.

back office operations

Back‑Office & Operations

Data entry, order processing, billing, research and administrative support.

Industries we serve

Telecommunications
Healthcare
Placement & Staffing
Immigration